international shipping

to 190 countries

Delivery

Standard Delivery
International Delivery
Do you provide free delivery or will I be charged?

We keep our product prices as low as possible, unfortunately this means we can’t offer free delivery. Although thanks to the extensive range of couriers we use we’re able to provide a fantastic selection of UK delivery options at extremely competitive rates. Our delivery charges are based on the weight of the products you buy, so will vary from product to product.

Customers who are shipping to countries outside of the UK and European Union should be aware of that the prices on our website do not include any customs charges. These vary depending on the country and on certain occasions you may have to cover these additional costs when you receive your order.

Shipping costs can vary for many reasons; per country we deliver to, the product you are purchasing, the website you are browsing and the currency you are shopping in. Due to the ever-changing global situation and frequent price changes across the courier network, in some rare cases, orders shipping to countries outside of the UK may incur a surcharge post-purchase. In this case we will contact you to discuss your order before dispatch. To receive an accurate shipping cost for all international orders please ensure you are shopping on the correct website for your delivery country and contact our Sales team via the Contact Us page.

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Can you do Next Day delivery?

Sure we can! If you live in mainland UK and need your item super-fast, our cut-off time for next day delivery is 9pm for most of our items and 5pm for some of our abnormal sized items, this helps us to process your order as quickly as possible. Please check your order confirmation email for the estimated delivery date. Unfortunately we can’t offer next day delivery on a very limited number of larger items such as some of our Aluminium or Steel Football Goals, Crowd Control Barriers and Team Shelters.

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When will my order be delivered?

Are you in a hurry?! You can choose from a variety of UK delivery options to suit your exact needs – 99% of our products are in stock here at our warehouse so they can be dispatched the same day.

Express - 1 working day

Choose this option and you’ll receive your order within 1 working day (excluding weekends and public/bank holidays).

Standard- 2-5 working days

Choose this option and you’ll receive your order within 2-5 working days (excluding weekends and public/bank holidays).

3-9 working days

Choose this option and you’ll receive your order within 3-9 working days (excluding weekends and public/bank holidays).

7-21 working days

Choose this option and you’ll receive your order within 7-21 working days (excluding weekends and public/bank holidays).

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What delivery couriers do you use?

FedEx, Landmark, Yodel, UPS, DHL, Hermes, Parcelforce, Tuffnells & Royal Mail are just some of the couriers we use to ship items from our warehouse to your door. Thanks to our great links with all the major hauliers we can call upon an extensive range of couriers, which gives you the widest possible choice of delivery options and enables us to deliver your order in the most cost-effective and timely way.

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Can I track my order to monitor its progress?

Once your order has been dispatched from our warehouse and it’s winging its way over to you, you’ll receive an email update including full tracking details so you can check the progress on the relevant courier’s website. You can also do this by quickly logging in to your account on our website.If you have any problems tracking your order or wish to provide delivery instructions, please get in contact with our customer service team here and we’ll do our best to help. Alternatively, please contact the courier directly.

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Will I need to sign to receive my order?

Many of our couriers may require a signature to successfully deliver your order, which is why we recommend (where possible) having your items delivered to a place where you know someone will be in to receive them - whether that’s at your home address, with a trust worthy neighbour or to your place of work.The following couriers may require a signature: FedEx, Landmark, Yodel, UPS, DHL, Hermes, Parcelforce & Tuffnells. The following couriers do not require a signature: Royal Mail. You can find out which courier will be delivering your order by checking the tracking links included within your shipping confirmation email. Without a signature, the courier may not be able to successfully deliver your order.

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But what if I’m not in when my order is delivered?

We know there’ll be occasions where it won’t be possible for you to sign for your delivery in person. When that happens, our courier will leave a little calling card with clear instructions about how you can either get your package re-delivered or how to collect it from a local depot.

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What should I do if my delivery doesn’t arrive when it’s supposed to?

Sometimes the best-laid plans don’t quite come together and even if you’ve got a specific delivery time slot there may be occasions where your order is delayed. Using the tracking number provided in your order dispatch email is always a good first port of call as there may be some explanation on the courier’s website. If not, please get in contact with our customer service team and we’ll do our best to help.

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I’ve received the wrong order, what should I do?

Get in touch with our helpful customer service team immediately and we’ll get to the bottom of the issue. Ideally if you have your order number at hand that’ll make it quicker and easier for us, but don’t worry if you can’t find it. We’ll happily sort out sending the correct items out to you and advise you on what to do with the goods you’ve received.

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Something’s missing from my order, what should I do?

Contact our fantastic customer service team and we’ll be able to find out what went wrong with your original delivery, what items you’re missing and send out everything you need to complete your order. It would be great if you’ve got your order number handy when you get in touch, but no worries if you haven’t we’ll be able to sort it.

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Is it possible to have orders delivered to overseas addresses?

Of course it is – we wouldn’t be called Net World Sports if we couldn’t would we?! Thanks to our extensive range of couriers we can deliver to more than 230 countries and territories across the globe.

Customers who are shipping to countries outside of the UK and European Union should be aware of that the prices on our website do not include any customs charges. These vary depending on the country and on certain occasions you may have to cover these additional costs when you receive your order.

Customers in United States, Canada, Australia and New Zealand should be aware that we can only accept orders through those specific websites. If you wish to ship to either of these countries please shop on our Net World Sports websites here, where you can find FORZA Goal products and much more:

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What countries do you deliver to?

A full list of available delivery destinations will be displayed in your shopping basket prior to confirming payment, but suffice to say, you name it, we’ll be able to ship there (with one or two exceptions!). If you would like to discuss our shipping options please contact our Sales team via the Contact Us page.

Customers in United States, Canada, Australia and New Zealand should be aware that we can only accept orders through those specific websites. If you wish to ship to either of these countries please shop on our Net World Sports websites here, where you can find FORZA Goal products and much more:

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How long will delivery take?

All the delivery options will be clearly shown in your shopping basket for you to choose the method you prefer. The majority of our products can be shipped using Standard, Express and Next Day delivery options. Even with locations or products where Next Day delivery is not available, we still aim to process all orders the very same day so we can keep your delivery times to the absolute minimum.

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Am I likely to be charged any customs or import duties?

If you live in the UK or the European Union, there’s no need to worry as you won’t be charged any customs duties or import charges. Our international customers outside of these countries should be aware that the prices on our website do not include any customs charges. These vary depending on the country and on certain occasions you may have to cover these additional costs when you receive your order.

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What do I do in the event that my packaging arrives damaged?

Unfortunately, some items may experience some turbulence on their way to you. Not to worry though, if there are any parts of the item itself damaged or missing, please contact us our Customer Care team via the Contact Us page and we will be able to resolve this for you.

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